<2468412141618622>PowerHelpDesk is a simple to use helpdesk software with: Windows login mask, 3 different access-levels: admin (full rights), leading postion (advanced rights), employee (basic rights). || Features: case registration by intranet or internet, intuitive operating & handling, pursuit of the course of a case/ticket, quicker reaction time on newly opened cases, clear separation between assigned and unassigned cases/tickets, case survey for the user, notes / commentaries to a case, user area in which the staff member can change his own files, admins can create and change new users, overdue reports. || Available in German, English, Spanish and French.
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